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Terms of Use

Effective October 27, 2026. By using this site or calling the number on it, you agree to these terms.

What this service is

Lorton Water Heater Co. is a referral service. We connect homeowners with independent local plumbing professionals. We do not perform plumbing work, and we are not a party to any agreement between you and a professional.

Independent contractors

The professionals we connect you with are independent contractors. They are not our employees or agents. They decide how to do their work, set the terms of their own services, and are responsible for the work they perform, including any workmanship guarantee they offer on completed work. Any agreement for work is between you and that professional.

No guarantee of availability

We aim to answer calls around the clock and to offer same-day and emergency dispatch where available. We do not guarantee that a professional will be available at a particular time, in a particular place or for a particular job, and we may be unable to connect every call.

General information only

The content of this site is general information about water heaters. It is not professional advice and does not replace an inspection by a qualified person. Conditions in your home may differ from the examples given. The upfront price, timeframes and outcomes are discussed with you by the professional before work begins and are not stated on this site.

Safety

If you smell gas, leave the home and call the gas utility and 911 from outside. In an emergency, contact emergency services first.

Use of this site

You may view and use this site for your personal, non-commercial purposes. You may not copy, republish or scrape its content, or use it in any unlawful way.

Limits of liability

To the fullest extent the law allows, we are not liable for the acts, omissions or work of the independent professionals we connect you with, or for indirect or consequential losses arising from your use of this site. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia. Any dispute will be handled in the courts located in Virginia, unless the law requires otherwise.

Changes

We may update these terms, and the effective date above shows the latest version. See also our Privacy Policy and Disclosure.

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